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Privacy Policy

Your privacy is very important to us and we do not collect personal information from you when you visit our website without your prior consent.

Collecting data

We collect data from our website to help us understand how people access it and what people are using it for. This also helps us to work out whether there have been any technical problems with the site. The information that we collect does not contain your personal information and we cannot link it with individual visitors.

Personal information

We collect personal information only when you specifically and knowingly give it to us. Examples of this are when you send an email to us, make a telephone enquiry, or when you fill in an online form giving us your details. We only use the information that you give to us for the reasons stated at the time that you provide it. The only exception to this is where we have a legal obligation to share the information that you provide, or where there is provision in law to do so.

All information that you give to us is processed, actioned and stored in accordance with the General Data Protection Regulation (EU 2016/679) (GDPR) and Data Protection Act 2018

How long will you keep my data?

We will normally only keep your data for as long as necessary to complete your request or as determined for legitimate business or legal needs in line with our data retention procedure, unless you specifically opt in to marketing emails.

You have the right to withdraw your consent to receive marketing emails at any time, by contacting us at info@techtex.co.uk

Subject access requests

Under the GDPR and Data Protection Act 2018, you can make a formal request for information about whether we hold information about you and why we have this information. You can also request copies of information that we hold.

Right to Deletion

You have the right to contact us and request that any personal information we hold is deleted at any time, we will retain a record of your request to be deleted for a period set out in our data retention procedure.

External service providers

Occasionally we work with other service providers to help us to deliver services. Your information is only shared with these companies to allow them to carry out the particular service that you have requested, or for them to provide you with the information that you have asked for. They do this on our behalf and we take all reasonable steps to ensure that each company we work with has proper systems in place to protect personal data.

Links to external sites

Our site contains links to other websites. The inclusion of these links is for your convenience and it does not imply that Technical Textile Services endorses products or services contained on external sites in any way. Because these links are outside of our control, we cannot guarantee that the links will work all of the time. We cannot guarantee your privacy once you have left Technical Textile Services website.

Collecting data

The data controller for all information gathered on this site is Technical Textile Services Ltd. Units 7&8, Rhodes Business Park, Silburn Way, Middleton. M24 4NE